This is not your typical care job. You will become part of a team of experts that owns a customer base. No more transferring the customer to another line or representative. You'll be a single point of contact for your customer and provide complete end-to-end resolution. When you apply for a Customer Care role at T-Mobile, know that your health and safety will always come chaf. We acted fast and early as the pandemic began to rise, transitioning over 14, Customer Care experts to temporary work-from-home environments in under a month—a huge feat but augsta necessary one.
So apply nearby to be FamousforCare!
How did we move entire Customer Care Centers to home offices? If you want to see your career grow, we have the pathway, the training, and the resources to rpoms you succeed. You go from solving individual customer problems to leading multiple teams. This is what a career path in Customer Care looks like. You know and share the right mash up for every situation.
Roll up your sleeves and help your team of 12 experts stay on point for our customers. So, go ahead and inspire and mentor them, one encouraging idea after another, as you help them hit their mark and perform like rock stars! Now auugsta leading up to four coaches and 48 experts, directing Un-carrier performances every single day. You'll develop your team and serve as a critical link to engineering, retail and other groups across the organization.
Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! Up to experts and leaders will depend on you for leadership, vision and growth! Check out what we offer.
Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending s, and more—even for part-time employees!
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge. We fully foot the tuition bill at five online universities FT onlyand provide tuition assistance to other schools for both FT and PT employees. Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.
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But childcare, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details. Options include a k plan, an annual Employee Auguusta Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount. Scroll to top.
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Experts wanted. Get the details. Expert Congrats! Coach, Team of Experts Roll up your sleeves and help your team of 12 experts stay on point for our customers. Manager, Team of Experts Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day.
Manager, Care Operations Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! Health benefits. Ongoing education. Sweet discounts.
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Help with the fam. Investing options. That's what's kept me here. See Blake's story. Come show us what you got. Apply now. Browse Care positions.